Most Dependable Cars on the Road 2020

© Toyota Motor Sales USA, © Mercedes-Benz USA, © Ford Motor Company, © Hyundai Motor America© Toyota Motor Sales USA, © Mercedes-Benz USA, © Ford Motor Company, © Hyundai Motor America
2017 Model Year Studied
Research firm J.D. Power has been producing its annual U.S. Vehicle Dependability Study for more than 30 years — a study that automakers take seriously and consumers recognize and value. The 2020 study examines problems experienced in the last 12 months by original owners of 2017 model-year vehicles, with overall dependability determined by the number of problems experienced per 100 vehicles — also known as PP100. A lower score indicates higher dependability. This year J.D. Power reports that overall dependability improved 1.5 percent compared to 2019 — however, the level of improvement is down compared to last year. The 2020 U.S. Vehicle Dependability Study is based on responses from more than 36,000 original owners of 2017 model-year vehicles after three years of ownership. J.D. Power conducted the study from July through November 2019.

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