Most Dependable Cars on the Road 2016

Most DependableMost Dependable
2013 Models Studied
Research firm J.D. Power and Associates has been producing its annual U.S. Vehicle Dependability Study for the past 27 years. The 2016 study examines problems experienced in the last 12 months by original owners of 2013 model-year vehicles, with overall dependability determined by the number of problems experienced per 100 vehicles (PP100). A lower score indicates higher dependability. As cars become technologically advanced, the issues experienced by new-car owners have evolved as well. Problems most reported in the last 12 months concerned infotainment, navigation and in-vehicle communication systems — collectively known as audio, communication, entertainment and navigation, or ACEN. In fact, 20 percent of the issues reported had to do with ACEN, and J.D. Power reports that this is the main cause behind a 3 percent year-over-year decline in dependability.

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