Highest-Quality New Vehicles in America 2020

© Kia Motors America, © Perry Stern, Automotive Content Experience© Kia Motors America, © Perry Stern, Automotive Content Experience
Initial Quality Winners
Kia continues to be a standout as the highest-ranking brand in the J.D. Power 2020 U.S. Initial Quality Study, although this year the Korean brand shares the crown in a tie with a time-honored American make associated with muscle — Dodge. The 2020 IQS marks the 34th year that global marketing information services company J.D. Power has been conducting this important auto industry study. An automaker’s initial quality ranking is based on the number of problems experienced per 100 vehicles, or PP100. A lower IQS score indicates higher quality. The study is based on responses from 87,282 purchasers and lessees of new 2020 model-year vehicles who are surveyed after 90 days of ownership.

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